Tirupati Jewellery & Casting is committed to delivering your precious jewellery safely and on time. This Shipping & Delivery Policy outlines our procedures for physical product delivery across India.
1. Physical Product Delivery
All jewellery products sold by Tirupati Jewellery & Casting are physical items that require secure packaging and careful handling during transit. We ensure that every piece is:
- Inspected for quality before dispatch
- Packaged in tamper-proof, padded jewellery boxes
- Sealed in protective outer packaging for safe transit
- Accompanied by relevant certificates and invoices where applicable
2. Delivery Methods
Store Pickup
Customers can collect their orders directly from our store at:
Plot No - 09, Burhani House No. 970, Palnitkar Lane, Saraf Bazar, Nashik, 422001
Store pickup is available during business hours (Monday - Saturday, 10:00 AM - 8:00 PM). Please bring your order confirmation and valid ID proof for verification.
Home Delivery
We offer home delivery services for customers within Nashik and across Maharashtra. Pan-India delivery is available for select orders through our trusted shipping partners.
3. Delivery Timelines
- Ready-made Jewellery (Nashik): 1-3 business days
- Ready-made Jewellery (Maharashtra): 3-7 business days
- Ready-made Jewellery (Pan India): 5-10 business days
- Custom Jewellery: 7-21 business days depending on design complexity
- Bulk Orders: Timeline communicated at the time of order confirmation
Delivery timelines are estimates and may vary due to factors beyond our control, including holidays, weather conditions, or courier delays.
4. Shipping Partners
We partner with reliable and insured courier services to ensure safe delivery of your jewellery:
- Blue Dart — For premium insured deliveries across India
- DTDC — For standard deliveries within Maharashtra and nearby states
- Professional Courier — For local deliveries within Nashik city
- India Post (Speed Post) — For deliveries to remote locations
High-value orders are shipped with full insurance coverage. The shipping partner for your order will be selected based on destination, order value, and delivery urgency.
5. Shipping Charges
- Free delivery for orders above ₹25,000 within Nashik city
- Standard shipping charges apply for orders below ₹25,000 and outstation deliveries
- Shipping charges for bulk and wholesale orders are communicated at the time of order
- Express delivery options are available at additional cost
6. Order Tracking
Once your order is dispatched, you will receive:
- SMS/WhatsApp notification with tracking details
- Courier tracking number for real-time shipment tracking
- Estimated delivery date
7. Delivery Verification
- Please inspect the package upon delivery before accepting
- Verify the contents match your order and check for any visible damage
- Report any issues within 48 hours of delivery
- Valid ID proof may be required for high-value deliveries
8. Undelivered / Failed Deliveries
- If delivery fails due to incorrect address, the customer will bear re-shipping charges
- After 3 failed delivery attempts, the order will be returned to us
- Re-delivery can be arranged upon customer request
9. International Shipping
Currently, we do not offer international shipping. All deliveries are limited to locations within India.
10. Contact for Delivery Queries
For any shipping or delivery related queries, please contact us:
- Email: luckymallick313@gmail.com
- Phone: 9923019575
- WhatsApp: Chat with us